Effective Date: 26 December 2024
Multi Top Auto Supplies Sdn Bhd (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, www.multitop.com.my (the “Website”).
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Website.
1. Information We Collect
We only collect information that you directly provide to us through the Website, such as when you contact us via email or submit information through forms on our site.
Personal Information: We collect personal data that you voluntarily provide to us when you contact us via our Contact Us form or email. This may include:
- Name
- Email address
- Any additional information you provide in your inquiry
Technical Information: Our website may automatically collect certain technical information such as:
- IP address
- Browser type and version
- Operating system
- Referring URLs (from which website you accessed ours)
This technical data is collected through standard web server logs and may be used for analyzing traffic patterns or improving the functionality of our website.
Note: We do not actively collect sensitive personal data like credit card information, and we do not use tracking cookies for marketing or profiling purposes.
2. Email address
We may use the information we collect for the following purposes:
- To respond to inquiries: To provide the information or assistance you requested through our contact forms or email communications.
- Website improvement: To monitor and improve the performance of our website, ensuring it operates efficiently.
- Compliance with legal obligations: To comply with legal requirements, protect our rights, or resolve disputes.
We will never sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences or improve the functionality of our site. While we do not actively use cookies for tracking or personalized advertising, certain third-party services integrated with our site (such as analytics tools) may place cookies.
- Third-party Cookies: These may include cookies from services like Google Analytics or social media platforms that may track your interactions with our website for purposes such as improving user experience or providing targeted ads.
We do not have direct control over these cookies. You can manage or disable cookies through your browser settings, as outlined below in the “Managing Cookies” section.
4. Sharing Your Information
We will not sell, trade, or share your personal information with third parties for their own marketing purposes. However, we may share your information with third-party service providers who assist in operating our website and delivering services to you, such as hosting services or email management platforms. These third-party providers are required to protect your personal information in accordance with applicable data protection laws.
We may also disclose information if required by law or to protect our rights.
5. Data Security
We take reasonable precautions to protect your personal information. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Managing Cookies
You can manage the use of cookies on our website by adjusting your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of certain features on our website.
For detailed information on how to manage cookies in popular browsers, you can visit the following resources:
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Manage cookies in Firefox
- Safari: Manage cookies in Safari
7. Your Data Protection Rights
Under the Personal Data Protection Act 2010 (PDPA) in Malaysia, you have certain rights regarding your personal information, including:
- Access: You have the right to access the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data, subject to legal obligations and restrictions.
- Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time, although this may impact the services we can provide.
To exercise any of these rights, please contact us at multitop@multitop.com.my.
8. Links to Third-Party Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Changes to This Privacy Policy
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Multi Top Auto Supplies Sdn Bhd
- Email: multitop@multitop.com.my
